TYPICAL DUTIES INCLUDE: • Develops relationships and routinely interacts with patrons and staff to promote a safe and welcoming environment • Continually patrols the Library building, parking lot, grounds, entrances, and public restrooms • Makes recommendations regarding safety/security procedures, policies, equipment and needs • Explains to patrons and enforces the YDL Patron Behavior Policy and other policies • Communicates with security team regularly and works with law enforcement when warranted • Utilizes video surveillance software to monitor, review, and capture images when necessary • Reports damage to the building, furnishings, or equipment • Completes detailed incident reports using custom software • Manages crowd control at larger events • Properly handles accidents, injuries, and other emergencies as they arise QUALIFICATIONS: • Excellent public service attitude, conflict resolution skills and ability to defuse tense situations • High School diploma or equivalent • Knowledge of community policing principles and practices • Punctual, flexible, and dependable • Communicates effectively with staff and public, both verbally and in writing • Experience working with diverse populations, those most vulnerable, with teens, and in an urban setting • Must be able to work independently while exercising good judgment • Ability to think and act quickly in emergencies • Possesses a valid Michigan Driver's License and reliable transportation • Proficient in use of computers

HOURS: Part-time, 20 hours per week; Includes evenings and weekends SALARY/BENEFITS: $18.60-$23.50/hour dependent on experience Pro-rated paid time off and paid holidays, telemedicine plan, employer paid retirement contribution after one year of service.