Entry-Level Programmer Analyst: Banking Operations Support

General information

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JobID

14426

Position Level

Individual Contributor

Team

Information Technology

Working Time

Full-Time

Position Type

Regular

Travel Requirements

1%

Workplace Type

Remote

Preferred Location

Remote

Description & Requirements

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At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you.

Our Banking Operations Support team is hiring for a support programmer to provide technical support of all core products to both in-house and outsourced customers. You will provide programming support in RPG, SQL, and XML for our Silverlake core software. You will be focused on core application support and use your programming skills to fix base code, correct programming errors, apply bug fixes, and troubleshoot software issues. This position will be based remotely from anywhere in the United States and will be expected to work in an on-call rotation.

What you’ll be responsible for:

• Troubleshoot and debug existing code

• Provide programming support for Silverlake core software.

• Keeping customers informed of all enhancements, troubleshooting, and fixes. May assist the customer with determining if and how system enhancements may improve process flow and business function.

• May complete project bids, and gather system requirements for custom work requests.

• May perform other job duties as assigned.

What you’ll need to have:

• Minimum of 18 months of programming or software development experience from either a professional or educational background.

• Must be able to participate in an after-hours on-call rotation.

What would be nice for you to have:

• Associates or Bachelor's degree in a computer science discipline.

• RPG or iSeries mainframe experience.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding benefit programs (https://careers.jackhenry.com/yourexperience#our-benefits-anchor) to ensure the physical, mental & financial well-being of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility (https://discover.jackhenry.com/corporate-sustainability) site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.