Date Posted:

2024-01-29

Country:

United States of America

Location:

VA146: 8320 Alban S100, Springfield 8320 Alban Road Suite 100, Springfield, VA, 22150 USA

Position Role Type:

Onsite

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.

Job Summary:

Primary responsibilities include providing Tier II support of maintaining large Enterprise environment. Multiple Microsoft based networks spanning multiple security enclaves within a hybrid (Windows & RHEL) environment.

Responsibilities to Anticipate:

• System Administrative Advisory duties to include management of Windows and Linux workstations on EVDI and physical

• Troubleshooting application functionality, crash and performance

• Investigate user performance and work with external teams to improve user experience

• Assist customers with Tier 2 incident resolution for Linux and windows applications

• Provide remote end user desktop support

• Identifies, analyzes, and resolves system incidents with both short-term workarounds and long-term solutions

• Responds to escalated service desk/team requests

• Communicate effectively (in oral and written form) with a variety of individuals, work well within small and large team environments

• Willingness to provide initial triage, response, and notifications for incidents

• Participates in special projects as required

  Required Qualifications:

• Candidate must possess a current DoD Information Assurance (IA) Certification to be considered for employment; either valid CompTIA Security+ CE, Systems Security Certified Practitioner (SSCP) or Cisco Certified Network Associate (CCNA)-Security

• CompTIA Security+ CE Certification is the preferred certification.

• Active Directory Administration

• DNS, DHCP, DFS, LDAP

• Windows 10, Server 2012, Server 2016

• Application Troubleshooting such as Outlook, Excel, Word, JAVA, Internet Explorer

• Linux Operating system

• Understanding of Service Now, NETS or other ticketing process

• ITIL v3 or higher

• Bachelor's degree in computer science, Engineering or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience. 8+ years of related systems administration experience

• TS/SCI with Polygraph is required

  Preferred Qualifications:

• Microsoft System Center Configuration Manager

• PowerShell

• Virtualization Environments (VMware, Citrix)

• Profile management utilizing the VMware User Experience Management (UEM) toolset

• Microsoft Exchange

• Telephone/Video support

• Networking

• Familiarity with site specific customer and mission

  What We Offer: Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

The salary range for this role is 96,000 USD - 200,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Privacy Policy and Terms:

Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.