Description We are offering a contract employment opportunity for a detail-oriented Administrative Assistant in the Somerville, Massachusetts area. This role will be primarily focused on handling administrative tasks and answering inbound calls in our telecom industry.

Responsibilities:

• Provide administrative support to various departments within the organization

• Answer inbound calls and direct them to the appropriate department or person

• Maintain accurate records of customer interactions and transactions

• Process customer credit applications with precision and efficiency

• Maintain up-to-date and accurate customer credit records

• Monitor customer credit accounts and take appropriate action to collect delinquent payments

• Resolve customer credit inquiries in a timely and professional manner

• Collaborate with other team members to ensure efficient operation of the office

• Perform other related duties as assigned. Requirements • Proven experience in an administrative role

• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint

• Excellent communication skills, both verbal and written

• Ability to manage multiple tasks and priorities effectively

• Strong organizational skills and attention to detail

• Experience in managing calendars and scheduling appointments

• Ability to answer inbound calls and handle customer inquiries professionally

• High school diploma or equivalent education level

• Ability to maintain confidentiality of sensitive information

• Capability to work independently as well as part of a team

• Openness to learning new tools and technologies as required

• Strong problem-solving skills and the ability to make sound decisions

• Ability to work in a fast-paced environment and adapt to changes.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .