Job Information
Canada Computers Bilingual Customer Service Representative in Richmond Hill, Ontario
Canada Computers & Electronics is a retailer of personal computers, IT components, and consumer electronics. We strive to provide our clients with the latest and greatest technology and services for the best value. Our people are knowledgeable, passionate and go beyond expectations to delight our clients.
We offer the right platform and support for your professional growth and advancement. Join us today to launch your career with Canada Computers & Electronics!
Responsibilities:
Deliver exceptional customer service by aiding customers in locating products and providing in-depth product knowledge
Receive and manage incoming shipments, including unloading and stocking merchandise
Ensure products are displayed according to company standards, maintaining an organized and visually appealing sales floor
Conduct retail sales transactions and manage the cash area with accuracy
Uphold housekeeping standards to create a clean and inviting store environment
Perform various duties as assigned to support overall store operations
Translate English texts into French in the areas of marketing, electronics, IT and Retail
Maintain/update the content of the French website (banners, product descriptions, policies, etc.)
Work closely with graphic designers and editors to create advertising materials for customers (promotions, posters, flyers, etc.)
Ensure the translation of all descriptions and specifications of products in store are accurate
Translate and update various policies and corporate guarantees
Translate various documents for employees
Review existing documents
Complete the creation and translation of addenda and notice
Requirements:
1-2 years of retail sales experience in a similar technical environment
Proficient in technical tasks related to computer parts, accessories, and consumer electronics
High school diploma or equivalent preferred
Capability to work independently and collaboratively within a team
Excellent problem-solving abilities, attention to detail, and organizational skills
Proven track record of achieving sales targets
Strong communication skills, both written and verbal, with proficiency in bilingual (French)
Comprehensive knowledge of computer parts and accessories, as well as consumer electronics
We thank all interested candidates, however, only those under consideration will be contacted.
Canada Computers is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Canada Computers will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process.
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