Job Information
Elevance Health Process Expert I in NORFOLK, Virginia
Process Expert I
Location: Must be located within 50 miles of Norfolk, VA
This position will work from home 4 days per week and in the Norfolk, VA office one day per week
Schedule: Monday-Friday 8am-5pm
The Process Expert I assists in identifying and researching workflow problems and system irregularities.
How you will make an impact:
Monitors reports/has oversight of Intake Site.
Reviews adjustment requests submitted to Intake site for accuracy and clarifies requests with the submitter as appropriate.
Receives guidance and mentoring from more experienced process experts.
Researches operations workflow problems and system irregularities; assists with the development and testing of process improvement solutions for new systems, new accounts and other operational improvements; assists with the development and leading of project plans and communicating project status.
Minimum Requirements:
- Requires a BA/BS and minimum of 3 years related experience (business analysis, process improvement, project coordination), experience in high-volume managed care operations (claims, customer service, enrollment and billing); or any combination of education and experience, which would provide an equivalent background.
Preferred Skills, Capabilities and Experiences:
Project administration/management experience preferred.
Bachelor's degree preferred.
Grievance/Appeals experience preferred.
Proficiency in Microsoft Office Suite preferred.
For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills preferred.
Elevance Health
- Elevance Health Jobs