Senior Sales Specialist - Packaging and Specialty Plastics

At a glance

Position:Senior Sales Specialist - Packaging and Specialty Plastics

Primary Location:Mumbai (IND), India

Schedule:Full time

Date Posted:05/14/2024

Job Number:R2051284

Position Type:Regular

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

About you and this role:

As a Senior Sales Specialist at Dow, Mumbai, you will be responsible for sales of Specialty Plastics products in Textiles, Non Wovens, Pressure Sensitive Adhesives and Water Based Adhesives for Flexible Packaging Industry in India SC region. Ideally in this role you will reside in our Mumbai office and will need to travel.

Your role involves strategic management of current sales, account management skills around price, volume and product mix management are required to optimize profitability of current portfolio of products. Beyond today's sales, a key objective is an ambitious growth strategy. Your role will need a strong focus around value growth and require developing strong, in-depth relationships with customers in the assigned region, also require a mentality to hunt for and convert opportunities. Your role requires a deep knowledge of customer un-met needs and potential Dow solutions will be important, strong teamwork will be required between this role and other functions contributing to our growth initiatives. This would include Marketing, Sales Service, Technical Service and Research & Development among others.

You will be Managing large and medium accounts for Packaging & Specialty Plastics business . Your role requires strategic thinking and negotiations skills to defend our leading position at this customer. Channel management skills are essential to ensure growth momentum for the business.

Responsibilities:

Customer Management

• Achieve a high level of penetration at assigned customer base.

• Maintain strong relationships at all levels of customer organization.

• Effectively utilize available tools such as technical service, entertainment and management interface to build customer relationships in line with account plans.

• Develop strong multi-functional account teams to effectively interface with customers.

• Create account plans for Key and priority customers.

• Utilize strong sales skills to represent Dow to customers.

• Effectively negotiate supply contracts.

• Manage customer pricing strategically in line with business goals.

• Deliver a high level of service to customers

• Effectively resolve any quality or service issues that arise.

• Work with customers to define un-met needs.

• Develop sales projects around commercial and developmental opportunities.

• Enter and track opportunities using the CRM tool.

• Successfully convert opportunities leading to sales growth.

Business Management:

• Maintain a high degree of knowledge on product line.

• Understand key Packaging and Non Wovens markets in depth.

• Be a resource to the business on Competitive Intelligence.

• Maintain a consumption analysis on products purchased from Dow and competition.

• Possess a good understanding of Polymer/chemical technology.

• Work closely with sales related functions to build good teamwork, foster customer satisfaction and deliver business results.

• Develop forecasts on anticipated customer product consumption.

• Create and work within budget guidelines for region.

• Responsible for business strategy implementation within assigned region.

• Develop a sales plan for assigned territory.

• Provide needed data to Sales & Operating Teams to efficiently manage the business.

• Responsible for continuous improvement in the area of overall productivity and efficiency.

• Effective management of sales terms and credit with assigned customers.

General:

• Accomplish all assigned duties safely.

• Participate in regional safety meetings and programs.

• Participate in all key performance management activities - goal setting, EDP, performance reviews, etc.

• Mentor new employees where require.

Qualification:

• Minimum bachelor’s degree in engineering required. MBA degree in marketing will be an added advantage.

• 5 to 7 years of technical sales or sales related experience desired

• Demonstrated experience managing existing business (negotiation, price management, issue resolution)

• Track record of hunting for and converting sales opportunities a plus

• Demonstrate high levels of motivation and deliver outstanding sales results.

• Excellent verbal and written communication skills are required.

• Execute against all job requirements while maintaining very high level of safety awareness.

Additional Note:

• Relocation assistance is not available for this role.

• Travel: 50 - 70%

Benefits – What Dow offers you

We invest in you.

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career.  You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee:

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.

• Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you need...when you need it.

• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals.

• Become a Dow shareholder through various employee stock programs.

• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.

• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.

• Global Paid Time Off (PTO) policies:

• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).

• ​Paid time off to care for family members who are sick or injured.

• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.

Join our team, we can make a difference together.

About Dow Chemical International Pvt Ltd

Dow Chemical International Private Limited (Dow India) aims to be the most innovative, sustainable, inclusive customer-centric materials science company. The company is committed to delivering the right solutions to its customers’ challenges. With broadest technology sets spanning performance materials, industrial intermediates, and plastics Dow India delivers differentiated science-based products and solutions in high-growth segments, such as packaging, infrastructure, automobile, and consumer care.

A Great Place to Work® Certified company with approximately over 1000 employees, its operations comprise of manufacturing sites, innovation center, established centers of excellence, and commercial office. As a responsible corporate, the company supports its Corporate Social Responsibility (program) with technology expertise and employee volunteerism. Dow India works with non-profit partners towards the empowerment of differently abled, women, and children in communities where it operates. The company aims to redefine the societal blueprint, by supporting holistic sustainability and circular economy initiatives.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available onwww.dow.com.