One of our top mortgage clients is hiring an LMS Product Analyst to join their team. Candidates who are bilingual in Spanish are preferred.

Must have: experience as product analyst, product owner, or product manager for Learning Management Systems.

• Assist with administering the Learning Management System and providing input on LMS replatform

• Provide customer care responding to and escalating inquiries

• Provide reporting and analytics

• Ensure that data security privacy and governance procedures are followed

• Escalate issues and risks to management as appropriate

• Identify digital maintenance needs and coordinate updates for content of courses

• Submit and track requests for web/ digital marketing team

• Support operations including for CreditSmart Coach training program for housing industry professionals

• Administer collaboration sites/ Teams channels

• Assist with business validation of User Acceptance Testing

• Track updates in change management log

• Coordinate with digital Product Owner on enhancements continuous improvement and escalations requiring software vendor support

• Experience with working in software systems analyzing data providing reporting supporting products and providing customer support

• Spanish language proficiency is required

• Team player detail-oriented responsive follows directions takes initiative high level of integrity tech savvy

• Location: Open to fully remote candidates willing to come into Freddie Mac Headquarters or Regional Office Willing to travel

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.